Frequently Asked Questions

We want your gifting experience to be effortless, delightful and stress-free. Below you’ll find answers to our most common questions. If you don’t see what you’re looking for, reach out - we’re here to help!

SHIPPING & DELIVERY 

  • Where do you ship?
    We currently only offer shipping within the U.S.
  • How quickly will my gift(s) ship?
    All orders will be processed within 1-3 business days of being received. Shipping times depend on carrier and location; you’ll receive tracking information once your order is shipped.

GIFT PACKAGING & CUSTOMIZATION 

  • Can I customize a gift?
    Absolutely! Whether it’s for a wedding, event or client gifting, we can customize items, theme, color or packaging. Email us at thegiftveil@gmail.com with your request and we’ll be happy to collaborate.
  • Do you include invoices or pricing receipts inside your gifts?
    Nope! We assume your purchase is a gift, therefore we never include any invoices or pricing inside the boxes or on products.orders will be processed within 1-3 business days of being received.